We’ve all felt the frustration of sorting out government services – the endless queues, the confusing paperwork, and delays. But fear not, Huduma Centre is your one-stop shop for all government services and documents.
These centers have popped up across the country, 52 in total, bringing convenience right to your doorstep. From ID applications to business permits, Huduma Centres are transforming bureaucracy from a headache into a smooth experience. So whether you’re in Nairobi, Bungoma, or Mombasa, there’s likely a Huduma Centre near you.
Let’s take a tour of Kenya’s Huduma Centres. But first, what are the services offered by Huduma Centres?
Also Read: How to Apply for a Certificate of Good Conduct in Kenya
Also Read: How to Book Huduma Kenya Appointment Online: Step by Step Guide
Huduma Centre Services Offered
Ever wondered what services you can get at Huduma Centres? These hubs offer more than 40 different services, transforming the way Kenyans interact with their government.
Here is a list of some of the most popular services:
1. Driving License application and renewal
2. Huduma Centre ID replacement
3. Huduma center certificate of good conduct
4. HELB – Student Loan Application and Repayments
5. Single Business Permit
6. Name Search and Registration of Business Names
7. Registration of Welfare Groups
8. NHIF Member Registration Claims and Benefits
9. NSSF – Member Registration, Statement, and Claims
10. Stamp Duty Assessment and Payment
11. NCC Seasonal Parking Tickets
Huduma Centres in Nairobi
Nairobi hosts several strategically located Huduma Centres to ensure citizens can easily access government services.
Here’s a comprehensive list of Huduma Centres in Nairobi, complete with their locations and key details:
1. GPO Huduma Centre
– Location: Teleposta Building, Kenyatta Avenue, Nairobi CBD
– Landmark: Easily identifiable by the iconic GPO building
– Accessibility: Central location makes it ideal for those working or living in the CBD
2. City Square Huduma Centre
– Location: Haile Selassie Avenue
– Landmarks: Next to the Technical University of Kenya, opposite Times Towers
3. Kibera Huduma Centre
– Location: County Commissioner’s Office, Kibera Drive
– Serves: Primarily caters to the populous Kibera area, improving service accessibility for local residents
4. Makadara Huduma Centre
– Location: Eastlands Revenue Building
– Landmarks: Next to the DC Makadara and Makadara Law Courts, off Jogoo Road
– Serves: Eastlands residents, easing pressure on CBD Huduma centres
5. Eastleigh Huduma Centre
– Location: Eleventh Street, 2nd Avenue, Eastleigh
– Serves: Primarily caters to the Eastleigh area and surrounding neighborhoods
– Notable: Located in a key commercial hub, making it convenient for business-related services
List of Huduma Centres in Kenya
Here’s a list of all Huduma Centres in Kenya:
List of Huduma Centres in Kenya Infographic
| County | Region | Location |
|---|---|---|
| Baringo Huduma Center | North Rift Region | County Commissioner Office, Kabarnet Town |
| Bungoma County | Western Region | Post Office, Moi Avenue Road, Bungoma Town |
| Busia County | Western Region | Post Office, Opposite Government Offices |
| Bomet Huduma Center | Central and south Rift region | County Commissioner Office, Bomet Town |
| Elgeyo Marakwet | North Rift Region | County Commissioner’s Office Iten Town |
| Embu County | Eastern Region | Post Office, Next to County Commissioner’s Office, Meru-Nairobi Highway, Embu Town |
| Garissa Huduma Center | Northern Region | County Commissioner Office,Garissa Town |
| Homabay Huduma Center | Western Region | County Commissioner Office, Next to County Assembly |
| Isiolo County | Eastern Region | Post Office, Hospital Road, Off Isiolo-Marsabit Highway |
| Kajiado West | Central and south rift Region | Magadi road Next to the Deputy commissioner’s Office and CDF Offices Kisamis town along Ngong-Magadi Road |
| Kajiado County | Central & South Rift | Post Office, Nairobi-Namanga Highway |
| Kakamega County | Western Region | Post Office, Kakamega-Kisumu Highway |
| Kericho Huduma Center | Central & South Rift | Ardhi House, Temple Street, Kericho Town |
| Kiambu County | Nairobi and Central Region | Assistant County Commissioner Office (DO),Opposite Thika Stadium, Thika Town |
| Kilifi Huduma Center | Coast Region | County Commisioner Office, Kilifi Town |
| Kirinyaga Huduma Center | Central Region | County Commissioner, Kerugoya Town |
| Kisii County Huduma Center | Western Region | Post Office, Kisii-Migori Road, Kisii Town |
| Kisumu County Huduma Center | Western Region | Former PC Office, Prosperity House, Next to Central Bank |
| Kitui County | Eastern Region | Post Office, Opposite Catholic Church, Kitui Town |
| Kwale County | Coast Region | Kwale-Kinango Road, Opposite National Police Service |
| Laikipia County | Central & South Rift | County Commissioner Office, Nanyuki Town |
| Lamu | Coast Region | Old Jetty, Next to County Commissioner Office, Kenyatta Road |
| Machakos County | Eastern Region | Post Office, Opposite Cathedral Church,Machakos |
| Makueni County | Eastern Region | Post Office, Next to County Commissioner Office,Wote |
| Mandera County | Northern Region | County Commissioner’s Office Mandera Town |
| Marsabit | Eastern Region | Post Office, Post Office Road, Marsabit Town |
| Meru County | Eastern Region | Post Office, Opposite County Commissioner Office, Meru-Makutano Highway, Meru Town |
| Migori County | Western Region | County Commissioners Office, Migori Town |
| Mombasa County | Coast Region | General Post Office, Opposite Safaricom Customercare, Digo Road, Mombasa |
| Muranga County | Central Region | County Commissioners Office, Muranga Town |
| Nairobi City County | Nairobi and Central Region | Huduma GPO: Teleposta Building, Kenyatta Avenue. |
| Nairobi City County | Nairobi and Central Region | Huduma City Square: Haile Selassie, Next to Technical University of Kenya |
| Nairobi City County | Nairobi and Central Region | Huduma Eastleigh: Eastleigh Eleventh Street |
| Nairobi City County Huduma Center | Nairobi and Central Region | Huduma Kibra: County Commissioner”s Office, Kibera Drive |
| Nairobi City County | Nairobi and Central Region | Huduma Makadara: City County Offices- Eastlands Revenue Building, Off Jogoo Road, Next to DC Makadara |
| Nakuru County | Central & South Rift | General Post Office, Next to Merica Hotel, Kenyatta Avenue |
| Nandi Huduma Center | North Rift Region | Post Office, Kapsabet Town |
| Narok County | Central & Rift Region | Post Office, Olerorat House,Narok Town, Narok-Nairobi Highway |
| Nyamira County | Western Region | Post Office, Konate-Nyamira Road |
| Nyandarua County | Nairobi and Central Region | County Commissioner’s Office, Olkalau Township |
| Nyeri County | Nairobi and Central Region | Former Provincial Commissioner’s Office, Nyeri Town |
| Samburu Huduma Center | North Rift Region | General Post Office, Maralal |
| Siaya County | Western Region | Post Office, Kisumu-Busia Highway. Opposite KCB |
| Taita -Taveta County | Coast Region | CDF Office, Wundanyi |
| Tana River | Tana river County | Near County Commisioner’s Office, Hola Town |
| Tharaka Nithi | Eastern Region | County Commissioner Office, Chuka Town |
| Trans Nzoia County | North Rift Region | Kitale Post Office, Mak-Asembo Road |
| Turkana County | North Rift Region | County Commissioner’s Office, Lodwar |
| Uasin Gishu County | North Rift Region | Post Office, Eldoret-Kitale Road, Eldoret Town |
| Vihiga | Western Region | County Commissioner Office, Vihiga Town |
| Wajir County | Northern Region | County Commissioner’s Office, Next to County Assembly, Wajir |
| West Pokot | North Rift Region | Makutano Town near Kapenguria |
Huduma Centre Working Hours
The Huduma Centre across the country are typically open from 8.00 am to 5.00 pm from Monday to Friday. However, a select number of centres offer services from 7:00 am to 7:00 pm. They include;
– GPO Huduma Centre
– Makadara Huduma Centre
– Kibera Huduma Centre
– Eastleigh Huduma Centre
– Kiambu Huduma Centre
– Nyeri Huduma Centre
– Kisumu Huduma Centre
Huduma Centre Contacts
Customer Support Number: +254 (020) 6900020
Contact Centre Number: 1919
Twitter: @HudumaKenya
Facebook: www.facebook.com/HudumaCentre
Email: info@hudumakenya.go.ke
Bye to Bureaucracy
From ID renewals to business permits, Huduma Centres are your ticket to hassle-free government services. With locations across Kenya and an appointment system that respects your time, you’re now equipped to navigate Kenya’s administrative services.
