Have you ever set a catchy Skiza Tune that now feels outdated or annoying? Perhaps you’re tired of callers hearing the same melody every time they ring you up. Or maybe you just want to go back to the standard ringtone for a while.
Whatever your reason, removing a Skiza Tune is a straightforward process that many Safaricom users need to know. In this guide, we’ll walk you through the simple steps to delete your current Skiza Tune and regain control of what your callers hear.
Let’s get started on silencing that tune once and for all!
Also Read: How To Subscribe To Skiza Tune
How to Deactivate Skiza Tune
Removing SKIZA Tunes you no longer want is an important aspect of managing your Safaricom caller tune service. This guide will provide you with detailed instructions on various methods to remove SKIZA Tunes, ensuring you have full control over your Safaricom subscriptions and associated costs.
How To Unsubscribe/ Delete Skiza Tune Infographic
Method 1: Removing SKIZA Tune Via SMS
This method is quick and doesn’t require internet access:
1. Open your phone’s messaging application.
2. Compose a new SMS.
3. Type “DELETE” (without quotes) followed by a space and then the SKIZA Tune code.
4. Send this SMS to 811.
Important notes:
– The removal is usually instantaneous using this method for all Safaricom enrolments including private numbers.
– You can remove multiple tunes by sending separate SMS messages for each.
– Each SMS sent to 811 costs 1 Kenyan Shilling.
– You’ll receive a confirmation SMS once the tune is successfully removed.
Method 2: Removing SKIZA Tune Via USSD
This method provides a menu-driven approach:
1. Dial *811# on your Safaricom line.
2. From the menu that appears, select “Manage my Tunes” (usually option 2).
3. You’ll receive a list of all your currently active SKIZA Tunes. Select the tune you want to remove
4. Choose the “Unsubscribe” option.
5. Receive a deletion confirmation message.
Notes:
– This method is free to use.
– You can remove multiple tunes in one session by repeating steps 4-6.
– After each successful removal, you’ll receive a confirmation message.
Method 3: Removing SKIZA Tune Via Web Portal
For a more visual experience:
1. Visit skiza.safaricom.com in your web browser.
2. Log in with your Safaricom number and password. If you don’t have a password, click “Get Password” to receive one via SMS.
3. Once logged in, navigate to “My Tunes” or “Active Subscriptions”. You’ll see a list of all your active SKIZA Tunes.
4. Find the tune you want to remove and click on the “Unsubscribe” or “Remove” button next to it.
5. Confirm your action when prompted.
Method 4: Removing Via MySafaricom App
If you have the MySafaricom App installed:
1. Open the MySafaricom App on your smartphone.
2. Log in with your Safaricom credentials if not already logged in.
3. Navigate to the “Skiza” section and tap on it.
4. A list of all your current subscriptions will appear with the option of unsubscribe on the far right. Select on “UNSUBSCRIBE.”
5. Confirm that you want to unsubscribe
You will immediately receive a message confirming you removed the tone
Method 5: Customer Care Assistance
If you’re having trouble with the above methods:
1. Dial 100 from your Safaricom line to reach customer care.
2. Follow the voice prompts to speak with a representative.
3. Request assistance in removing specific SKIZA Tunes.
4. Provide the representative with the SKIZA Tune codes you want to remove
Reasons For Removing A Skiza Tune
There are several compelling reasons why you might want to remove your current Skiza tune:
1. Outdated Content: As music trends evolve, your once-favorite tune may start to feel outdated. You might want to keep your caller experience fresh and current with the latest hits.
2. Cost Considerations: Skiza tunes come with a daily charge, which can add up over time. Removing the tune can be a simple way to reduce your mobile expenses.
3. New Favorites: When a new song captures your heart, you may want to showcase it to your callers. Replacing your old tune with a recent release keeps your caller experience exciting and reflective of your current tastes.
4. Personal Preferences: You might simply grow tired of hearing the same tune repeatedly. Changing or removing your Skiza tune can provide a refreshing change for both you and your callers.
5. Professional Image: In a professional context, you might decide that a particular tune no longer aligns with your business image. Removing or changing the tune can help maintain a more appropriate caller experience for business contacts.
6. Seasonal Changes: You might have set a holiday-specific tune that’s no longer relevant. Removing seasonal tunes keeps your caller experience timely and appropriate.
7. Technical Issues: If you’re experiencing problems with your current tune, such as poor sound quality or incomplete playback, you might choose to remove it.
8. Privacy Concerns: You may decide you prefer not to have any custom tune playing for your callers. Removing the Skiza tune returns your caller experience to the standard network tone.
Key Takeaway
Removing a Skiza Tune is a straightforward process that gives you control over your caller’s experience and your mobile expenses. Whether you’re using the USSD code *811#, SMS, or the mySafaricom app, you can easily deactivate your current tune or your entire Skiza service. The removal is immediate and free of charge, allowing you to revert to the standard network tone or choose a new tune at any time.