KRA Wants to Know Your Phone Number: How to Verify on iTax

The Kenya Revenue Authority (KRA) has launched a comprehensive mobile number verification exercise for all taxpayers registered in the iTax System.

The announcement, made on Tuesday, is part of a broader initiative to enhance the authority’s service delivery and maintain data accuracy.

The verification campaign serves as a crucial component of KRA’s ongoing data clean-up exercise, specifically targeting Personal Identification Number (PIN) registration details.

The primary goal is to ensure the integrity and accuracy of the taxpayers’ database.

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Here is the process you will need to follow to verify your phone number on KRA’s iTax.

Login into iTax

Taxpayers are required to access the iTax System using their:

– PIN numbers

– Associated passwords

Number Verification Options

For Correct Numbers:
If the mobile telephone number displayed is accurate and the preferred number, click on the ‘send verification code’ and a code will be sent to the displayed mobile phone number.

For Incorrect Numbers:
In cases where the displayed number is inaccurate or not preferred, taxpayers should:

1. Update the number in the pop-up window

2. Input their preferred mobile number

3. Select the “Send the verification code” option

    Completion Process

    The final step:

    – You’ll receive a verification code on the selected mobile number

    – Enter the received code into the iTax system

    – Successfully logging into the platform after verification

    This systematic approach aims to create a more reliable and efficient tax management system for all Kenyan taxpayers.